Click “Create Event.”

Log in to your Frontline account and select “Create an Event” in the Main Menu.

Enter the details under “Event Information.”

• Event Name — Give your event a short, distinct name.
• Create Custom URL— Generate a unique URL for your event by clicking “Generate URL.”
• Category — Choose a category, like adventure or entertainment, that best describes your event; this helps attendees find your event.
• Sub-Category — Choose a sub-category, like webinar or fundraiser, that further describes your event; this helps attendees understand your event.
• Description — Input a short paragraph that describes your event in greater detail. 
• Tags — Enter up to five keywords that you think your attendees will search for when looking for your event. Event tags that appear on your event listing are based on your event location, type, category, and sub-category.
• Event Coupon — Enter ANY valid coupon code issued by Frontline Ticketing to receive rebates.

Choose a Location.

• Venue — Type in the search bar below “Venue” to search for a venue name; the venue street address should automatically populate. 

Upload an Event Picture

• Picture — Upload an attractive, event-specific image in JPEG, JPG, or PNG format.

Select a Date, Time, and Time Zone

• Start Date — Date your event begins.
• End Date — Date your event ends.
• Start Time — Time your event begins.
• End Time — Time your event ends.
• Time Zone — Select a region that matches your event location.

Make Event Private and/or Archive

• All events are listed as Public by default once “Publish” is selected. Check “Make this Event Private” if you wish to make your listing Private; this option can be changed at a later date.
• You will have the ability to copy a privacy link to share your private event via email and directly to social media.
• Alternatively, click “Archive” to save your event for further editing or a future posting date.
• When you are ready to publish your archived event, click the dropdown arrow next to “Create Event” in the main menu, select “Archived” from the dropdown list, select your event, and under “Action” hit “Publish” or “Private.”   

Click “Publish” to Save.

Add Ticket

After you publish the event, the “Add Ticket” window pops up automatically.

Enter the details under “Add Ticket.”

• Category — Define whether your ticket is online, physical or complimentary.
• Cost — If ticket is online select “free” or “paid.” 
• Title — Choose a ticket title, e.g., General Admission.
• Number — Choose the number of tickets available for the event and the max number of tickets allowed per user. If your event can accommodate an unlimited number of participants, check “No Limit.”
• Price — Input ticket price in your chosen currency. 
• Sales End — Select the number of day(s), hour(s), or minute(s) before the event starts that ticket sales should close. 
• Description — Input a short paragraph (up to 200 characters) that describes the ticket offering in greater detail. 
• Coupon Type — If ticket is a paid ticket, special “fixed price” and “percentage” coupon codes can be generated as part of your promotion.
• Coupon Value — Input the dollar amount or percentage discount for coupon.
• Expiry Date — Enter the date coupon code validity expires.
• Number of Usage — Input the number of times a coupon code can be applied to the cost of the ticket.
• Coupon Name — Input a suitable event-related coupon name.
• Coupon Code — Create a unique, engaging, and easy-to-remember coupon code.
• This process can be repeated as needed to create as many tickets for your event.

GENERAL WARNING: Please DO NOT click the Universal “Private/Public” button at the top right-hand corner of your dashboard unless you want to make ALL your tickets AND event details private or public across the board.

Make Ticket Private and/or Archive

·         Make Private — All tickets are listed as Public by default once “Publish” is selected. Check “Make Private” if you wish to make your listing Private; a dynamic URL is generated for private tickets to make them shareable (see “Share Private Ticket”). Note: A published ticket can be made private, but a private ticket cannot be made public. To discontinue a private ticket, go to “Create an Event” in the Main Menu, choose “Edit Events,” click on “Edit” then “Tickets.” The Ticket Summary will pop up with all your ticket information.  Select the ticket you would like to discontinue under the Publish header and toggle the button to toggle from “On” to “Off.” After this action is completed, click on “Create a Ticket” to create a new private ticket.

• Archive — Alternatively, click “Archive” to save your ticket for further editing or a future posting date.
• Publish — When you are ready to publish your archived ticket, go to “Create an Event” in the Main Menu, choose “Edit Events,” under “Action” select “Edit,” then click on “Ticket”. The Ticket Summary will pop up with all your ticket information, select “Archived Ticket” from the list, and hit “Publish.”  
•  All Tickets — To view all tickets for all events, click “Tickets” in the main menu, select “All Tickets,” and click the “Eye icon” under “Action” to view all the ticket details, e.g., event name, ticket name, quantity, price, ticket type, sales channel, sold amount, sold quantity, serial number, purchaser name and whether ticket QR code has been checked.
• Note: Organizers are unable to purchase tickets for their own event.

GENERAL WARNING: Please DO NOT click the Universal “Private/Public” button at the top right-hand corner of your dashboard unless you want to make ALL your tickets AND event details private or public across the board.

CREATE ONLINE TICKET FOR PUBLISHED (LIVE) EVENT 

Click “Create Ticket.”

Log in to your Frontline account, click “Create Event,” click “Edit Events” from the dropdown list, click “Action” for the event listing you’d like to create a ticket for and choose “Edit.” The Ticket Summary will pop up with all your ticket information; select “Tickets” under “Event Information” and click the “Create Ticket” button. 

Enter the details under “Add Ticket.”

• Category — Choose the category “online.”
• Cost — If ticket is online select “free” or “paid.” 
• Title — Choose a ticket title e.g., VIP Admission.
• Number — Choose the number of tickets available for the event and the max number of tickets allowed per user. If your event can accommodate an unlimited number of participants, check “No Limit.”
• Price — Input ticket price in your chosen currency if your ticket is a paid ticket.
• Sales End — Select the number of day(s), hour(s), or minute(s) before the event starts that ticket sales should close. 
• Description — Input a short paragraph (up to 200 characters) that describes the ticket offering in greater detail. 
• Coupon Type — If ticket is a paid ticket, you have the option to create special “fixed price” and “percentage” coupon codes as part of your promotion.
• Coupon Value — Input the dollar amount or percentage discount for coupon.
• Expiry Date — Enter the date coupon code validity expires.
• Number of Usage — Input the number of times a coupon code can be applied to the cost of the ticket.
• Coupon Name — Input a suitable event-related coupon name.
• Coupon Code — Create a unique, engaging, and easy-to-remember coupon code.

GENERAL WARNING: Please DO NOT click the Universal “Private/Public” button at the top right-hand corner of your dashboard unless you want to make ALL your tickets AND event details private or public across the board.

Make Public Ticket Private and/or Archive

• Make Private — All tickets are listed as Public by default once “Publish” is selected. Check “Make Private” if you wish to make your ticket Private; this option can be changed at a later date. Private tickets can be shared via email and directly to social media using an automatically generated privacy link (see “Share Private Ticket”). To make ALL public tickets private, go to “Create an Event” in the Main Menu, choose “Edit Events,” click on “Edit” then “Tickets.” The Ticket Summary will pop up with all your ticket information. Click the universal button at the top right-hand corner; this will make all your tickets private. By completing this action, a copy link will appear for each ticket. Note: This action will also make your event details private. IF you wish to make a single ticket private then select the ticket you would like to discontinue under the Publish header and toggle the button to toggle from “On” to “Off.” After this action is completed, click on “Create a Ticket” to create a new private ticket.
• Note: Private events can only have private tickets. Public events can have public online and private tickets.
• Archive — Alternatively, click “Archive” to save your ticket for further editing or a future posting date.
• Publish — When you are ready to publish your archived ticket, go to “Create an Event” in the Main Menu, choose “Edit Events,” under “Action” select “Edit,” then click on “Ticket”. The Ticket Summary will pop up with all your ticket information, select “Archived Ticket” from the list, and hit “Publish or Private.”  
• All Tickets — To view all tickets for all events, click “Tickets” in the main menu, select “All Tickets,” and click the “Eye icon” under “Action” to view all the ticket details, e.g., event name, quantity, price, ticket name, ticket type, sales channel, sold amount, sold quantity, serial number, purchaser name and whether ticket QR code has been checked.
• Note: Organizers are unable to purchase tickets for their own event.

Click “Publish” to Save. 

GENERAL WARNING: Please DO NOT click the Universal “Private/Public” button at the top right-hand corner of your dashboard unless you want to make ALL your tickets AND event details private or public across the board.