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Going To An Event
Creating A New Event
Promoting An Event
Managing An Event
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At Frontline Ticketing, we aim to make the event management and promotional process as flawless and as fast as possible! On this page, we provide you with quick and easy guidelines for successfully executing some of our more popular processes from inside the Frontline Ticketing dashboard.
Dive in and get started on your Frontline Ticketing journey. If there’s any extra assistance you need from the Frontline Team, freely connect with us using our Get Connected Link. We’re here to help.
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Quick Links
SHARE PRIVATE TICKET
A public ticket can be made private, but a private ticket cannot be made public. By default, privat...
Learn MoreCREATE NEW EVENT & TICKET
Click “Create Event.”Log in to your Frontline account and select “Create an Event” in the Main Menu...
Learn MoreVIEW, EDIT, POSTPONE, OR CANCEL EVENT
Note: Once event is published; the date and time cannot be edited. You must either postpone or canc...
Learn MoreORDER PHYSICAL TICKET
Note: This option is currently available to US addressees only. Click “Create Ticket.”Log in...
Learn MoreCREATE COMPLIMENTARY TICKET
Click “Create Ticket.”Log in to your Frontline account, click “Create Event,” click “Edit Events” f...
Learn MoreACTIVATE REMAINING QUANTITY FOR TICKETS
Update “Remaining Quantity.” Edit — To edit your ticket once it has been published...
Learn MoreADD TEAM MEMBER
Click “Add Team Member.”Log in to your Frontline account; click “Team” in the Main Menu, select “Al...
Learn MoreSCANNING TEAM
Click “Add team Member .”Log in to your Frontline account, click “Scanning Team” in the Main Menu a...
Learn MoreDEACTIVATE TEAM MEMBER
Click “All Team.”Log in to your Frontline account, click “Team” in the Main Menu and select “All Te...
Learn MoreREACTIVATE TEAM MEMBER
Click “All Team.”Log in to your Frontline account, click “Team” in the Main Menu and select “All Te...
Learn MoreUPDATE GUEST LIST
Click “Add Guest.”Log in to your Frontline account, select “Digital Guest List” in the Main Menu, s...
Learn MoreUPDATE PROFILE TO CONNECT TO STRIPE
Click “Earning.”The first time you log in to your Frontline account, select “Earning” in the Main M...
Learn MoreAPPROVE OR DENY REFUND REQUEST
Click “Refund Requests.”Log in to your Frontline account and select “Refund Requests” in the Main M...
Learn MoreATTENDEE CHECK-IN
Click “Attendees.”Log in to your Frontline account and select “Attendees” in the Main Menu. S...
Learn MoreREISSUE TICKET
Click “Attendees.”Log in to your Frontline account and select “Attendees” in the Main Menu. S...
Learn MoreIMPORT MAILING LIST / SEND EMAIL
Click “Attendees.”Log in to your Frontline account and select “Attendees” in the Main Menu. D...
Learn MoreEXPORT ATTENDEE LIST
Click “Attendees.”Log in to your Frontline account and select “Attendees” in the Main Menu. Fi...
Learn MoreDOWNLOAD REVENUE REPORTS
Click “Reports.”Log in to your Frontline account and select “Reports” in the Main Menu. Open “...
Learn MoreSET UP USER PROFILE
Click “My Profile.”Log in to your Frontline account and select “My Profile” in the Main Menu. ...
Learn MoreSUBMIT REFUND REQUEST
Click “Refund Request.”Log in to your Frontline account and select “Refund Request” in the Main Men...
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